At Cynthia Destinations, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are happy to accept returns and issue refunds under the following conditions:
Returns
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You may return items within 14 days from the date of delivery.
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Items must be unused, in their original packaging, and in resalable condition.
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You are responsible for the return shipping costs unless the product was defective or incorrect.
Refunds
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Once we receive your returned item, we will process your refund within 5-7 business days.
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Refunds will be issued to the original payment method or as store credit, depending on the payment method used at checkout.
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Please note, that we do not offer refunds on gift cards, used or damaged products, or items returned after the 14-day return period.
How to Return Your Item
To start a return, please contact our customer support team at [email protected] with your order number and reason for return. Our team will provide you with detailed instructions on how to return the product.